How to Lodge an After-Sales Service Request Online To make after-sales support faster and easier, we have introduced a new  online service request process .Customers can now quickly locate their brand and submit a service or warranty request directly through the correct service portal. This guide will walk you through the process step by step. Step-by-Step Guide Step 1: Open our website CHESonline.com.au and clicck LODGE Service to access the After-Sales Service Directory V

At  CHES Online , we aim to keep our clients informed about important service updates from our manufacturers. From  1 January 2026 ,  Hoshizaki Australia  will introduce new warranty procedures and an updated system for managing non-warranty assessments. 🔧  New Warranty Procedure (Effective 1 January 2026) For all non-warranty or suspected non-warranty claims processed through the  Hoshizaki National Service Centre (NSC) , a  refundable pre-payment of $264 (incl. GST)  will

The festive season is just around the corner, and our team at  CHES Online  would like to wish all our clients, partners, and suppliers a  Merry Christmas and a Happy New Year 2026!  🎅🎁 To ensure a smooth end-of-year service, please note our  holiday closure dates  below:📅  Closed from 19th December 2025 to 11th January 2026. We will reopen on  Monday, 12th January 2026,  with full operations resumed. Commercial hospitality equipment, CHES Online 🏷️ Plan Ahead for Your Eq

Dear Clients,   We would like to inform you that Robot Coupe prices will increase starting  January 2026 . To help you benefit from the current pricing, we encourage you to  place your orders now . Stocks are limited. Shop Now ： https://www.chesonline.com.au/search-results-page/robot%20coupe

CHES Online  is proud to collaborate on the latest hospitality project — Ice Kirin Bar Cabramatta, a modern dessert bar redefining the art of tea-infused gelato. Located in the heart of Cabramatta, this beautifully designed space features a warm timber interior with minimalist Japanese accents. From the curved wood panels to the soft lighting, every detail reflects a balance of simplicity and sophistication — a perfect setting for a premium dessert experience. 🍨 About Ice Ki

In today’s hospitality industry, every dollar — and every kilowatt — counts. As cafés, restaurants, and retail venues continue to face rising costs and tighter margins, investing in the right refrigeration solution has become more critical than ever. That’s where the SKOPE EziCore range comes in — combining reliability, energy efficiency, and affordability in one smart package. Why Choose SKOPE EziCore Commercial Fridge in Australia？ A commercial fridge is more than just cold

If you want draft-quality beer or wine without building a full bar, the  Hoshizaki DBF countertop beer tap system in Australia  is the...

Looking to upgrade your venue’s beverage service with premium still and sparkling water on tap? CHES Online has partnered with  MODA...

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