ATLAS Coolroom Shelving Kits

CHES online shall provide to the customer the estimated dates of delivery and will use its best endeavors to maintain such estimates but shall not be liable to the customer in the event that such estimates cannot be maintained due to unforeseen circumstances.

The obligation of CHES online as to delivery shall extend to the delivery of goods to be kerbside or street level only. In the event that there are additional delivery requirements the customer shall notify CHES online at a reasonable time prior to any such delivery and any additional costs thereby incurred shall be to the customer’s expense.

The time frame for delivery: Deliveries take place Monday - Friday during normal business hours, excluding public holidays Please allow 24-48 hours (M-F) for us to process your order with manufacturers and have your items dispatched. Once dispatched with the courier, allow for:

• 2-3 business days for metro Melbourne, Sydney, and Brisbane

• 3-5 business days for Adelaide, Gold Coast, Wollongong, and Newcastle

• 5-10 business days for Perth

• 7-14 business days for all other regions

Due to the strict requirements from the curriers as well as suppliers in the market, the customer will need to submit written notification to CHES online within 24 hours after units are received with pictures and witness detail and all relevant detail provided. All warranty claims must be received by manufacturers within seven (7) days of the day of delivery.

Packaging is required to be kept for all return goods within 30days after delivery and restocking feel will be involved depending on the manufacturers decision with all information provided.

In the event that the manufacturers accept the return of goods for credit, the customer remains liable for the costs of re-delivering the goods to the manufacturer and shall be liable to pay CHES online such cost. Written confirmation will be required from the client prior to any arrangement of the delivery with no hidden cost involved.

Nothing in these terms shall oblige CHES online to accept returns of goods for credit if such goods were damaged during their assembly or installation and nothing shall oblige CHES online to pay any of the costs of assembly or installation or make it responsible for any losses arising from defective assembly or installation and nothing in this clause shall affect the construction of Clause 22 of these terms.